1. Scan the QR code on the product box to download the Jaify app to your mobile phone from app markets such as App Store (iOS) and Google Play (Android), then complete user registration and login according to the on-screen prompts.
2. Place both the camera and mobile phone near the Wi-Fi network to ensure good signal strength. The device only supports 2.4G-band Wi-Fi networks; please confirm the Wi-Fi band before use.
3. Power on the camera, and wait for the voice prompt "System starting up, connecting,please wait" before proceeding with network configuration. If the prompt is not heard for a long time, press and hold the reset button to reset the camera, then retry network configuration.
4. Connect your mobile phone to Wi-Fi and turn on the Bluetooth function.
5. After logging into the app, tap the "+" icon in the upper right corner of the main interface. Once the camera is detected and displayed on the screen, tap the "+" icon again and follow the on-screen prompts to complete device addition.

1. Ensure the Wi-Fi router is in normal working condition. Check that your mobile phone can access the internet by disabling mobile data and connecting only to Wi-Fi.
2. The camera only supports 2.4G-band Wi-Fi networks; please confirm your network is a 2.4G band.
3. If the connection still fails, optimize the network connection as follows:- Move the camera closer to the router and keep it away from obstacles and interference sources such as walls, elevators, microwave ovens, washing machines and Bluetooth devices.- Unplug infrequently used devices from the router or restart the router if possible.
4. Check the following network requirements for troubleshooting:- Ensure DHCP is enabled on the router.- Disable IPv6 on the router.- Turn off the blacklist/whitelist firewall settings on the router.- Try connecting to another 2.4G-band Wi-Fi network for verification.

There are two reset methods: software reset and physical reset.
1.Software Reset: Open the Jaify app and enter the “device interface”. Long-press the target device icon to get into the "Device manager" page. Tap "Settings" option and the "Device-related information" option , scroll to the bottom of the page, and tap "Restart" option. The device will voice prompt "Restoring factory settings, don't power off".
2.Physical Reset: Find the Reset button on the device body or bottom (usually near the SD card slot). Press and hold the Reset button until you hear the prompt "Restoring factory settings, do not power off", then release the button and wait for the reset to complete. The device will be automatically removed from the app device list after resetting.

1. Pull down to refresh the "Device page" in the Jaify app to check if the camera goes online.
2. For Wi-Fi devices, restart the router to resolve unstable connection or signal range issues.
3. For adapter-powered cameras, unplug and re-plug the power supply. For battery-powered cameras, turn off and restart the device via the power switch. Wait 10-30 seconds before restoring power, then check if the device goes online.
4. All Jaify devices need to be re-added after resetting, which will usually restore the device online status.

1. Update the device firmware (long-press the target device icon to get into the "Device manager" page, then tap the "Settings" option and "Device-related Information" option to get into the "About Device" page, then you will se the "Upgrade" button) and Jaify app (Me — About — Current Version) to the latest versions
2. Adjust the camera placement and environment:- Avoid enclosed spaces: Do not place indoor cameras in confined areas or close to walls and corners to prevent echo and reverberation.- Stay away from electromagnetic interference sources: Keep the camera away from microwave ovens, refrigerators, power transformers and other EMI devices that cause audio noise.- Avoid audio feedback: Do not place your mobile phone too close to the camera during voice calls, and avoid using them in the same room to prevent howling and echo feedback loops.

1. Update the device firmware (long-press the target device icon to get into the "Device manager" page, then tap the"Settings" option and "Device-related Information" option to get into the "About Device" page, then you will se the "Upgrade" button) and Jaify app (Me — About — Current Version) to the latest versions.
2. Ensure stable and strong Wi-Fi signal.
3. Move the camera closer to the router and keep it away from obstacles and interference sources such as walls, elevators, microwave ovens, washing machines and Bluetooth devices.
4. Disconnect infrequently used devices from the router to reduce network load.
5. Try connecting to another 2.4G-band Wi-Fi network for testing.

After changing the Wi-Fi router password, the device needs to be reconfigured with the new password. Physically reset the camera by pressing and holding the Reset button (located on the device body/bottom near the SD card slot) until you hear the prompt "Restoring factory settings, do not power off", then release the button and complete network reconfiguration.

1. First, you need to download the Jaify APP on your phone, and register and log in to your account using your phone number or email.
2. After powering on the device, open the Jaify APP, click the add button, and follow the guided instructions.
3. You can watch the tutorial video to assist with the setup.

1. Enter the Jaify "Device page", long-press the device icon to enter the "Device management" and tap the "settings" option. Go to "Basic Settings" and yo will see the "Image Flip Up-down" functions to fix upside-down images.
2. In the same "Basic Settings" menu, enable the "Image Flip Left-Right" function to correct left-right reversed images.

Enter the Jaify "Device page", long-press the device icon to get into the "Device manager" page, tap "Settings" option to enter the "Settings" interface, then tap the "Device-ralated Information" to access the "About Device" page. Check the Device "Upgrade" section; tap to upgrade if a new firmware version is available.

1. Check the power supply: Confirm the power outlet works properly by testing other devices or switching to another outlet.
2. Check the power cable: Verify the cable is undamaged. Replace the cable with a new one if necessary.
3. Reset the camera: Press and hold the Reset button for about 10 seconds to restore factory settings, which can fix minor device faults.

Only Jaify models marked with "L" support wired network connection. Operation steps are as follows:
1. Ensure the DHCP function is enabled on the router.
2. Connect the camera to the router with an Ethernet cable and power on the camera.
3. Tap the "+" icon on the app device page to automatically search and add the device.

All Jaify devices are built with speakers and microphones, which are enabled by default. To disable or adjust audio functions: enter the "Device preview interface" by tapping the "Device icon", tap the settings icon in the upper right corner,then tap the "Basic Settings" option, and adjust the "Speaker Volume and Mic Volume". Set the value to 0 to disable audio, or adjust to a suitable volume to enable it as needed.

All Jaify cameras only support 2.4G-band Wi-Fi networks and do not support 5GHz Wi-Fi networks.

1. Scan the QR code on the device body to download the Jaify app to your mobile phone from app markets such as App Store (iOS) and Google Play (Android), then complete user registration and login according to the on-screen prompts.
2. Rotate the camera lens, open the card slot cover, and install the SIM card and optional SD card.
3. Power on the camera, and wait for the voice prompt "Connect network successfully". If the prompt is not heard for a long time, check the SIM card status and mobile network signal. If both are normal, press and hold the reset button to reset the camera, then retry network configuration.
4. After logging into the app, tap the "+" icon in the upper right corner of the main interface, scan the QR code on the device body, and follow the on-screen prompts to complete device addition.

1. Scan the QR code on the device body to download the Jaify app to your mobile phone from app markets such as App Store (iOS) and Google Play (Android), then complete user registration and login according to the on-screen prompts.
2. Rotate the camera lens, open the card slot cover, and install the SIM card and optional SD card.
3. Open the waterproof plastic cover on the back of the device, slide the power switch to the right, then seal the waterproof cover tightly. Wait for the voice prompt "Connect network successfully". If the prompt is not heard for a long time, check the SIM card status and mobile network signal. If both are normal, press and hold the reset button to reset the camera, then retry network configuration.
4. After logging into the app, tap the "+" icon in the upper right corner of the main interface, scan the QR code on the device body, and follow the on-screen prompts to complete device addition.

1. Check the camera battery level. If the battery is low, fully charge the device and retry connection.
2. Confirm the 4G network signal is strong and stable.
3. Ensure the SIM card has available data traffic; test the SIM card on a mobile phone to verify internet access.
4. Reset the device to restore normal connection.

1. Confirm the SIM card is inserted with the metal chip facing the correct direction.
2. Verify the SIM card is valid and has an active data plan.
3. Disable all PIN code locks on the SIM card.
4. Insert the SIM card into a mobile phone to confirm normal network and data access.5. Reset the camera and reconfigure the network to check connectivity.

1. First, you need to download the Jaify APP on your phone, and register and log in to your account using your phone number or email.
2. After powering on the device, open the Jaify APP, click the add button, and follow the guided instructions.
3. You can watch the tutorial video to assist with the setup.